We're not just here for policyholders when they need to claim. All our policyholders get free additional benefits - anytime.
The following services can be used without the need to claim.
Never wait for long to speak to a doctor again.
All policyholders and their immediate families can access a GP consultation from a UK-based doctor from their phone, tablet or PC. Available at anytime, day or night and from anywhere in the world.
This service is provided by Health Hero
Peace of mind when it matters most.
All policyholders can get access to a specialist second medical opinion following diagnosis of a serious illness as well as long-term support from a dedicated nurse adviser.
If the policyholder has Children’s Critical Illness Protection, all eligible children are covered too.
This service is provided by RedArc
These services are available to policyholders as soon as their policy starts.
Policyholders can activate their MyGuardian account from the link in their Welcome email - or the last reminder email if the link in the Welcome email has expired. If they can't find the last email, they can give us a call on 0808 123 1821.